LG — spare not being provided by the company | |||
i am running from pillar to post to have a spare freezer door of a single door LG refrigerator ( model number :gl-241sa4) It was bought in 2008 ( just 5 yrs ago ). When everything else is functioning fine, i am being forced to buy a new refrigeration for want of a spare which may cost only 200-300/- rupees. This is ridiculous for a company like LG Any body pls help me regarding this. My number is : [protected] regards Was this information helpful? | |||
 3 Comments | |||
Comments
Sir
i have already taken up with [protected]@lge.com
Request you to kindly intervene and get this resolved at an earliest
regards
i have already taken up with [protected]@lge.com
Request you to kindly intervene and get this resolved at an earliest
regards
Sir,
The case is far from resolution.
The cost of part will be 200/- or so.
The company is offering me that they will change the whole freezer cabinet (working fine other wise) and forcing me to pay Rs 2300/- for it.
But WHY.
I will pay only that part for which I have called ( DOOR for Rs 200/- ) and company should pay/adjust the rest.
Kindly intervene and resolve.
abha
[protected]
The case is far from resolution.
The cost of part will be 200/- or so.
The company is offering me that they will change the whole freezer cabinet (working fine other wise) and forcing me to pay Rs 2300/- for it.
But WHY.
I will pay only that part for which I have called ( DOOR for Rs 200/- ) and company should pay/adjust the rest.
Kindly intervene and resolve.
abha
[protected]
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team