Lic Chennai Division 1 / Cbd - V — Surrender of Policy - Not received the payment as paid

Address:

Chennai, Tamil Nadu

My name is Venkatesan D who is the holder of the policy bearing #[protected]. Due to financial crises I have made my decision to surrender the policy. So i have approached the LIC Chennai - Anna Salai branch on 9th Feb 2015 and have submitted all the required documents for the said proceedings. So far I have paid 1.45 lakhs but so my surprise I have got the SMS states that my ICICI bank has been credited with 1.09 lakhs. My complain here is why would I not paid what I have paid all these years. I am unemployed for almost 3 years now - even a single rupee which makes lot to me these days. I am not expecting bonus or interest from the policy but then my least expectation is I should be credited the money what I have paid excluding all process fee (if there is any). After seeing this I am so stressful which adds up my mental agony. This policy being surrender to pay my boy's school fees next year is the primary reason and now i am so disappointed / helpless. I have surrender couple of other policies (from companies like ICICI Prudential, SBI etc., ) and have received the exact amount what i have paid so long (with or without bonus). I hope someone can help me for remedy. Regards, Venkatesan D [protected]@gmail.com