[Resolved]  Standard Chartered Bank — Personal Loan Closure.

Hi,

This is Gopi Krishna Bandi, I had a Barclays personal loan with the loan account number: LC[protected]. This is migrated to Standard charted bank from Barclays. and Standard Charted bank loan account number is 49493485.
I had already closed this loan last month but still EMI of amount Rs. 14659 is deducted as ECS from my ING Vysya account.
This should not be done.

I didn't received any updates on the mail sent on Jul 3rd to both Barclays and SCB customer cares on Barclaysfinance Customerservice <barclaysfinance.[protected]@barclays.com>,
customer.[protected]@sc.com
I have all proofs like DD number, Courier details, the courier status and the confirmation of amount recieved mail from Barclays customer care.

When I visited SCB, Kalyani Nagar they are saying that the system is not updated with the loan closure, is that my problem? Rs 14659 is not a small amount. I have my difficulties to manage this amount. I want reply immediately from them and also I want my money back with interest for the period the amount deducted from my account.

Thanks,
Gopi Krishna Bandi,
[protected]