Loop Mobile — Refund of Security Deposit

Address:Mumbai City, Maharashtra

At the onset of December I was told by the Loop Mobile customer service over the phone as well in person at their store that the security deposit would be refunded by the end of December. Its nearly the mid of February and there is no trace of the deposit or any contact to their offices.
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Loop Mobile customer support has been notified about the posted complaint.
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The above complaint was lodged on the 9th Feb, 2015. As of today what is the status of this complaint. Still waiting for someone from Loop (if the company exists somewhere in this country) to respond and return my security deposit.
Please note the following emails id of Loop Mobile are defunct and inactive ...

redressal.[protected]@mum.loopmobile.in

appellate.[protected]@mum.loopmobile.in

All listed phone numbers are defunct and inactive.

Tel:[protected] Extn:3099
Tel:[protected] Extn: 3149

How many other customers have they conned by not refunding the Security Deposit.
My mobile number is [protected] and it has been a couple of months since I have shifted to another mobile service provider having been informed that Loop Mobile was
shutting down its services.

I was informed also that by December 2014 I would receive my security deposit that was held by Loop Mobile. It is now nearly the end of February and still no sign of the refund amount due.

Please all your grievance cell email id's and appellate email id's are now inactive. Which means your company has literally absconded with customer deposits.

Please let me know when it is expected to be processed by your company.
Please note I just received a phone call from the following number[protected] ... the number seems listed as COSTOMER SUPPORT.

The person on the phone line identified himself as "MADHAR CHOD" and demanded I tell him what the total amount of the Security Deposit that was due to be refunded.

He claimed if I told him this the amount would be refunded immediately.

Its obviously a parallel scam running and I have immediately called the concerned department in the cybercell division and handed over the phone number details to them as well as I am on the way to the police station to make a complaint.
Mobile Phone :[protected]

Telecom Circle / State: UTTAR PRADESH (E)

Network Operator / Service Provider:AIRCEL

Service Type / Signal: GSM

Connection Status: LIVE - Active
My name is Gurvinder Singh Kohli. I had a BPL (Loop Mobile) connection no [protected]. I have paid Rs 4500/- as secureity deposit. After discontinuation of Loop Mobile services I shifted to Airtel. Now the Loop Mobile offices near to my home & office are closed. How and when I will get my deposit amount of Rs 4500/- back. My email id is [protected]@gmail.com.
We are in receipt of last bill dt.23.11.2014 with credit balance of Rs. 2751.12
Please note customer A/C no. 1.550248 and my phone no.[protected] was port out to vodafone on 14.11.2014.
I would like to request you as under.
01, My refund suppose get on it is own but even till date i have not received
02, There is customer care number where we can call and check.
03, There is no email where we can complaint. email are bounce back.
Regds
Shailesh
Email. [protected]@yahoo.com
same problem. loop mobile security deposit of 3, 000/- not refunded.
I RAMESH LOTLIKAR, BEG TO INFORM U THAT AFTER PORTING MY MOBILE PHONE, I HAVE NOT YET RECEIVED MY SECURITY DEPOSIT AND OHER AMOUNT TOTAL RS.4500.00 I HAVE BEEN TOLD FROM LOOPMOBILE OFFICE THAT REFUND AMOUNT WILL BE SENT TO YOUR RESIDENTIAL ADDRESS WHITHIN 52 DAYS YOU PORT YOUR PHONE NOW IT IS 6 MONTHS PAST YE T I HAVE NOT RECEIVED ANY AMOUNT .PL. LOOK INTO THE MATTER BEFORE I FILE COMPLAINT IN COSUMAR COURT.MOB- [protected].

not satisfied with service, excess billing

mobile [protected], though i have been requesting them to convert my post paid connection to prepaid, no action has been taken for past three months, instead they keep on sending me excess bill, without using phone.

Not getting any call back from MNP department

loop mobile MNP department not call to me i am file a compalin for call from your mnp depatment but sitill is unsolve. so pleace call to me as soon as possible my mobile no. is [protected]. regards, mehul

for network not available

My Loop mobile card displayed "network is not registered" and service available only "emergency calls only" So Tell me what is the reason. Regards Monica My E-mail Id - [protected]@Gmail.com

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