Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Internet is not working since mach 15, 2020, i have registered complaint many times. No action has been taken until now.

None of the contacts provided in "http://selfcare.mtnl.net.in/" are working.

Absolutely no response from any one. But they did not stop generating bills...

Regularly i am getting this sms from mm-oneind
"dear customer, your desi celeb wallpaper service will be renewed on[protected] and you will be charged rs20 valid for 20day. To stop send unsub blwd20 to 5202000"

I never opted for this service and deducted unauthorized amount from my account. Can you please look into this matter to stop all illegal services which has been activated....

Hii, my sim card is deactive since i did not recharge it for a long time, i want to activate it now, since there is lockdown, are the mtnl gallery open? Or can this process be done th through customer care call? I tried calling 1503 but there is no one available to talk to...

There is a unused pole in front of my home i have already sent many request to get it removed because i am unable to park my car or there is a chance of theft due to this unused pole. Please remove this pole asap...

I am not received by my security deposit (Rs. 2000)

Regards,
Jayant das
M - [protected]...

I received a message regarding some unauthorized download service from mtnl number[protected] and was charged rs 7 for the same request you to please look into this matter...

Complaining about my mtnl broadband not working since past 4 days but not a single number out of 20 numbers are working and anyone responding online also. Docket number received is 8779.

This is really frustrating to work from home without internet and we are not able to install other service also in this lock down.

I may loose job due to such pathetic service by mtnl.in future we will think to continue with...

My mobile no is [protected].in my phone message received your creative wallpaper services renewed but i m not send massege for acivation. & charge 5 rs for 5 days. I m sending massage for stop service (Unsubother05 to 5202000) but chages cut rs 20 for stop services....

This is with reference to our telephone line no 28483836 dahisar east), in name of swati tiwramkar which also happens to be our broadband internet connection. Since last 3 months my connection is down of both telephone and broadband before that there had been issues of speed of my current broadbrand plan too. I have lodged numerous complaints, sent complaint letters; but it was all in vain as the problem still exists

As one...

This is with reference to our telephone line no.[protected]Dahisar east), in name of arvind shirke which also happens to be our broadband internet connection. Since last 10days my connection is down of both telephone and broadband before that there had been issues of speed of my current broadbrand plan too. I have lodged numerous complaints, sent complaint letters; but it was all in vain as the problem still exists

As one must...

I paid my mtnl bill online amounting to rs. 1777/- on may 13, 2020. The amount has been deducted from my credit card, but it is not reflecting in the mtnl system and hence we are not getting the online receipt. Made several calls to mtnl, but was of no use. The account section executive does not reply. Email complaint has not been addressed.
Amar galliara...

May, i take the liberty of bringing to your kind information the problem pertaining to deduction of Rs 5.00 from my mobile number [protected] every month which i do not want these services.

Please stop the services from[protected]MM-ONEIND)
Please inform me the action taken place...

I am staying at Ragmala Complex, Anushaktinagar, Mumbai 400094. There is no network in my mobile for last two days. My mobile number is [protected]. Kindly rectify this issue....

Sir, i am lodging complaint regularly since more then two and a half months that my broadband is not working. I have lodged online complaints on regular intervals.in my modem internet light is not coming permanently, means no internet connection.
Sir i am paying the bill regularly just for no internet connection. I want my last three months bill amount back refund to me.
Sir, i want mtnl should refund my bill amount to me...

With refrence to my earlier complaint dtaed 11 april 2020, i also registered a complaint on 15.04.2020 of mtnl email id; [protected]@bol.net.in
It is regretfully admitted that no action has been taken by mtn lon these complaints. Today after making complaint on this email id, i am registering my complaint with you again.
Mtnl is very smart in generating bills quickly but there is no system functioning for taking cognizance of the...

Receiving messages from +54334207 that I was charged Rs. 7 for downloading. Similarly there was another message from +54000210 for wall paper and charging unnecessarily..help me how to unsubscribe all these value added services.

With thanks...

Please disconnect our broad band connection from 28 april 2020.NAME of
THE THANCO BANK STAFF CO-OPERATIVE CREDIT SOCIETY LTD: THANE.LANDLINE NO.[protected].WE never got your service prompt so we requesting to discinnect our broad band connection.as early as possible....

Please provide me my puk no. As i am not able to access the sim card without the puk code
My dolphin mtnl no. Is :[protected]
Provide me following details on [protected]@gmail.com or on my other contact no: [protected]....

My telephone no 23644152 is not working from feb17, 2020.Pls solve my problem as soon as possible.
Your Faithfully
Naveen Malhotra
M.N.[protected]...

On 17th march 2020 submitted online a complaint no. 8820. For a week nobody has reverted nor the fault was rectified. So again booked a complaint no. 4784. One call was received to check but the issue was not resolved. On tracking they had given me a number of one mr. C. P. Yadav. While contacted he said that he is in his hometown and he was retired from the services quite long back. When again tracked, it was given that the fault is resolved...