Mahanagar Telephone Nigam [MTNL] — vas charges continue to be levied-mtnl dolphin no.: [protected]

egghead

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110091
Website:	MTNL

I have spoken on MTNL No.: 1503, written emails to [protected]@bol.net.in & [protected]@bol.net.in regarding stoppage of VAS & & I spoke to Shri B.K. Jha (No.: [protected]) also on 13 July, 18. He asked me to dial 155223. I told him this call goes to Reliance from my Dolphin No. & the SMS 'STOP' also goes to Reliance. SMS was not delivered & no body picks up the telephone. Mr. Jha just disconnected his phone & did not pick up the receiver, when I dialed again. . Till the receipt of last bill for May, 18 (received on 23 June, 18 on email), VAS charges continue to be reflected. No sanction has been sought from me. For April, 18 call charges are Rs 2.52/- & VAS Charges Rs 69. In February, 18 Bill, there are 425 entries for mtnl.net.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Jul 16, 2018

Updated by egghead I have not been receiving Bills for the past more than 1 year. The money (via ECS) gets deducted from my Bank account. Every month I request [protected]@bol.net.in for my Bill & they provide me bill on my email, but the Bill is sent by them after half the month is over. May, 18 Bill was received on 23 June, 18. June, 18 Bill still awaited..

Jul 25, 2018

Updated by egghead No response from MTNL as of 24 JULY 2018. Complaint of Jul 16, 2018 still pending-refund of VAS Charges & timely bill receipt. ACHCHE DIN with MTNL (my miseries continue). Is this the concept of ACHCHE DIN-courtesy our respected PM!