Make My Gateway — Fraud palyed

Address:

Kangra, Himachal Pradesh

To Make My Gate Way 51 Noida U.P. Subject: - Fraud played with me Notice thereof Memo, On 17th of Jan. 2015 I got more than 10 calls from your company phone no’s [protected] & +361 for purchase of holiday package @7999/-. The representative o[censored]r company while selling the package assured me that on purchase of the package company will give Sony Z2 Tab as gift within three days of the payment and I purchased this package no 2471/32700651 on same day by paying through SBI net banking. But it is a matter of great regret that the gift has not been dispatched till today. Mr. Rishav your Customer Care representative attending telephone no[protected] always told lies with me. Once he gave me courier details of some Aggarwal Transport company. On my inquiry after some days of dispatch as told by him, he further told me that the gift has reached at Manali and the vehicle carrying the packet met with an accident and the gift has been damaged. I gave him another address of Delhi he assured me to dispatch the same within three days in the first week of the March. On 18th March I personally visited your offices on the address provided by you in your web site and at H.98/7 sec-62as given in the package form at Noida. But to my surprise it was told by the gate keeper of 51, that they have shifted their office to somewhere else. Then I visited to H 98/7 Sec 62 but there was no office it was told by auto driver that there is no building bearing this address in sec 62. After that I visited the office of DTDC courier services on the address provided by you on the form thay told me that they are least concerned with your company and the packages dispatched by you are always without any sender’s address. They gave me another address near KENT RO A-2 Sector -59, where it was told by the gate keeper that your office in ground floor is in operation from 8.00 Pm to 4.00 AM every day. On 23 March Mr. Ramakrishna apologized for the inconvenience caused to me and advised me to send a request for refund of my money. I mailed the same in the evening. But till today I have not received my money back. Now a day’s both your telephones are being switched off whole of the day. It is clear from above that your company has played a fraud /420 with me. Now through this memo I request your good self to kindly dispatch me my gift i.e SONY Z2 Tab or refund my Money 7999/- within seven days, failing which I will be left with no alternative other than to file a FIR against your company followed by a criminal case for committing fraud /420 with me. Yours Arun Kumar Sood ([protected]) HPSCSC Ltd. LPG Agency Ghuggar Palampur 176061(h.p.)