Manipal Hospital Complaints & Reviews

After paying for video consultation fees, I did not get the link for the consultation. I booked the Dr's appointment for 26th Apr, 11:20 and 11:40 AM (for Samrat Das and Shanta Das), but I didn;t receive the link for the consultation. Would request to refund the amount paid as consultation fees at the earliest. I have attached the bank statement for the reference....

My father is in the hospital since 3 months, 1 month in ICU and then shifted to 8th floor JD room. First month in HD room was a good experience. Since a month, the schedule for nurses have been changed and now we don't have any nurse who were attending my father from the very beginning. The present nurses are not upto the mark. They are not listening to whatever we ask and it's a nightmare to leave mother alone for night. Last night a nurse...

I had taken my spouse for an emergency out patient treatment to the emergency and accident centre at Manipal Hospital, Old Airport Road, Bangalore.

My spouse was attended to quickly and we are satisfied wuth the treatment.

However, I was shocked and disappointed to observe that a number of staff of various categories attending to patients in the accident and emergency unit flouted the covid protocol. This included...

I am trying to get a home care service, number is always busy. Even after getting a call back and providing details, doctor visit is not arranged.

Have you stopped home care service?...

Today (13 Apr 2021) I called Manipal Hospital, HAL Airport Road around 11.30 am and requested to connect Neuro Dept. My wife, 68 years age, is under treatment by Dr Veena Vedartham. I needed to get doctor's ok to take my wife for Covid vaccine just to ensure that there are no adverse reactions of the ongoing medicine and the vaccine. Like a perfect bureaucratic centre, the lady on phone asked me to come to the hospital, fill an application,...

I called Manipal Hospital reception on 6th April and booked an appointment for 13th of April with Mr Vijay KR Rao. The booking was made through OPD. Today when I was ready for a visit and called for a confirmation, the attendant of the reception simply said it's a holiday and your booking is not registered. I can still see the appointment confirmation message but the attendant says, it might have got cancelled. I am a lupus patient with nephritis....

My hospital no is : MH[protected]. My request is very simple: I have done a blood test on 31st March 2021 and I want the invoice to be sent to my mail id. It has been 10 days and even after multiple follow ups, I still haven’t recieved the invoice for the payment that I have made already. Kindly send it ASAP....

Dear sir,
Hospital no MH[protected] Praveen.T Date 17/02/2021 to 20/02/2021. Underwent knee Patela surgery on 18Feb. 19thand 20th for 2 PC's of Diapers hospital charged me for 02 Qty ie Rs 2120. When asked while getting discharged they said it's returned in pharmacy. In the bill I don't see the refund for the same.
Kindly look into this and process for refund....

Fixed on line consultation with Dr Deepak Dubey for 1/4/21.Recd link for payment.Asked to pay Rs 900 which I paid through Icici bank.Bank has debited the amount but Manipal Hospital says not rec'd. This happened on 3/3/21 also when asked to pay 1100, link expires 20 minutes. Which was paid using SBI net banking . Amount debited by SBI.Manipal says not rec'd.paid next time and it asked Rs 850/ which is the right amount.
Suspect some...

Sir, I went on your billing counter for Corona test on 26/03/2021 at about 12.50 pm. I asked the test rate for same day Result Report. The counter sister asked me to deposit Rs.2600/-and respond to that you will get it within 6 to 8 hours but I was surprised not to receive any report by next day Morning. Being disappointed, I contacted over land line no [protected] for making complain, the attending one transfer the call to lab room. The...

Such a poor & worst service. The receptionist are least bordered to respond to calls & if by any chance they receives the call then they will just ask the query & put the call on hold. I faced this lot many times when I called urology receptionist today...

Sir, my father visited hospital on 04th march 2021 for emergency ailment
He is a pensioner ( no.933835 ) He is retired from central govt services .
he is covered under CGHS for any ailment.He is 88 yr old
He had never been charged anywhere but your hospital has charged him Rs. 4639 on discharge.
Kindly check above n refund the amount immediately to avoid any further
correspondence
Thanks
EPISODE...

I am calling from last 20days for online consultant for doctor Yogesh Preet Singh and not getting call back..
Today I got a call and they have not responded and cut the call.. the service is very bad and I need to escalate this to higher management......

I brought my 78 year old father to the hospital due to an emergency and instead of pulling up his records and looking at his history, they kept on quizzing me for the same information over and over. The ambulance people refused to bring the stretcher up one flight of stairs stating that the service elevator was small. The wheel didn't have an arm rest. This is pathetic..!

I have not been able to speak to the hospital manager...

This is regarding patient id I[protected], wherein billing was of 48651. patient got admitted due to high BP and they have generated bill of amounted 48651 with 12182 o[censored]ncovered bill which they have recovered from my security deposits.

at first stage I am holding policy with MAX bhupa which is cashless and they have taken security deposit of 30000.

when asked for deductible charges bill they denied to provide...

Manipal hospital is overcharging for my post surgery process. Post surgery process is of 15 minutes as per doctor but they want patient to pay for their full day admission process which is approx 2k and safety and infection charges which is 3.5k and MRD charges which is 1.6k apart from normal surgery cost which is 7.5k.
Except surgery cost everything is self paid. After having an insurance there is no point of getting the benefit....

This is Dr. Roberts. Today I brought my wife for Orthopaedic consultation. I found that all seats at the patients waiting area was occupied. There was no social distancing. Patient's attenders were sitting, while my wife with a knee injury had to stand for 15 minutes before she got a seat to sit.
Please make a rule so that patients can while attendees can stand if it is crowded....

Dear Manipal,

Im on for your customer since 3 year's, my wife and daughter was admitted 2 time's in your hospitals and was good behavior from your team and doctors previously.

Unfortunately bad situation happen on last 3 week's which is on 7th, my wife having ENT problem and was attend by Dr Muthu kumar, as per Dr she need to admit in dare care due to small surgery on ear's. I was inform by Dr Muthu on Manipal...

I had an video appoitment at 1 pm with doctor mr. S R Shetty Neurosurgeon.

I am.bhim koirala from darjeing west bengal. I have booked online video appoitment on 5th jan 2021 at 1 pm. Nobody called me. I have follow up 4 times. Nobody inform me proactively and taking 15 mins to respond call on toll free.

I am extremely unhappy. Plz call us urgently. We are waiting for doctor....

Hello,
This is a very serious complaint I'm going to address.
On 14th Dec'2020, I provided my sample to Manipal for Covid test. On 15th Dec'2020, I received positive report from them. At the very first moment, I doubted it.
Why I doubted it?
Not only Because I had not a little symptoms, but I went through the covid test arranged by BBMP in our campus 10 days ago, where my report was negative. And after that I...