Maruti Suzuki India — documents against delivery of nexa s cross 1.6 alpha (arai) car

Address:Pune, Maharashtra, 41140

Cheating and fraud done by the dealer sehgal autoriders, pune

Dealer name : sehgal autorider, nexa fatimanagar chowk, wanowdi, pune - 41140
Subject: awaiting the important documents required after the delivery of the vehicle i. E., true value sales / tax / vehicle & charges invoice, registration certificate of 06.07.2017 from govt. Of maharashtra, motor vehicle department, pune, i. E., smart card, certificate of compliance with pollution standards, insurance certificate cum policy schedule, transfer papers duly signed and noc for the true value (Arai) maruti s – cross 1.6 alpha saloon car, vide registration no. Mh 12 ph 1457., delivered by you as on 05.08.2017 form your nexa showroom pune.

Reference: purchase of true value (Arai) second hand maruti s-cross 1.6 alpha saloon car vide registration no. Mh12 ph 1457 from your nexa showroom, delivered by sehgal autoriders pvt. Ltd., as on 05.08.2017 (Saturday).
Dear sir/madam,
I pradeep jain by profession chartered accountant, resident of nagpur purchased true value (Arai) maruti s – cross 1.6 alpha saloon car, vide registration no. Mh 12 ph 1457., as on 05.08.2017.
The said car sold by your sales executive madam sarika sharma and made a home delivery by your nexa showroom as on 05.08.2017 at pune. She came at the time of delivery along with showroom driver mr. Sandeep at late evening. I also went to your stock yard at bavdhan, mumbai banglore highway as on 05.08.2017 in the morning hours in between 11. Am to 1 pm for verification and selection of the car along with madam sarika sharma & driver sandeep. After confirmation of the said vehicle i also submitted the required important documents i. E., my pan card zerox, adhaar card zerox, my contact no., my date of birth, my email id etc.
The details of my payments are as mentioned below (Total rs. 800000/-) :
Rs. 11000.00 cash as booking amount as on 04.07.2017 at pune.
Rs. 500000.00 rtgs as on 24.07.2017 from nagpur sbi to sehgal autoriders pvt. Ltd., a/c no. [protected], ifs code sbin0008044, pulgate, pune, vide transaction reference no. Itn 6904202 from pradeep jain a/c no. [protected] of sbi, nagpur as on 24.07.2017. Copy enclosed.
Rs. 180800.00 rtgs as on 23.08.2017 from nagpur sbi to sehgal autoriders pvt. Ltd., a/c no. [protected], ifs code sbin0008044, pulgate pune, vide transaction reference no. Ito 0571644 from pradeep jain a/c no. [protected] of sbi, nagpur as on 23.08.2017. Copy enclosed.
Rs. 107200.00 rtgs as on 29.08.2017 from nagpur sbi to vinay sethi, a/c no. [protected], ifs code ibkl 0000076, seven hill, jalna road, aurangabad, vide transaction reference no. Neft-inb-ire 3669410 from pradeep jain a/c no. [protected] of sbi, nagpur as on 29.08.2017 as per whats up from md. Sarika sharma to pradeep jain of letter dated 15.08.2017, requesting to pay amount of rs. 107200/- to vinay sethi on behalf of sehgal autoriders pvt. Ltd. Copy enclosed.
At the time of booking of the said vehicle i mailed as on 28.06.2017 in the mail id [protected]@sehgalautoriders.com, my change of choice from s-cross zeta to s-cross alpha, copy enclosed.
At the time of delivery of the said vehicle, she assured us that the entire set of documents will be sent to your address as early as possible.
At the time of ist service as on 22.08.2017 which i done at seva automotive pvt. Ltd., authorised dealer of maruti suzuki india ltd. At 33a/2 central midc, hingna road, nagpur - 440 016, md neha, servicing advisor and leo lawrence attended and accepted the ist free servicing of s cross 1.6 alpha vide registration no. Mh 12 ph 1457, after interference of madam sarika sharma on behalf of sehgal autoriders pvt. Ltd. From pune. She told to madam neha of nagpur that please attend the servicing of that car which has been sold to pradeep jain, regarding documents which are presently in the name of sehgal autoriders pvt. Ltd., pune, will be sent in due course to the respective customer shree pradeep jain, after that the said car s – cross 1.6 alpha has been attended and made ist free servicing. Copy enclosed.
As i am the resident of nagpur and using that car at nagpur, but the registration of car is from pune, against which i have to do some formalities with the nagpur rto after getting the noc and tto form duly signed from your side. Hence due to non receipt of the entire set of documents of my car true value (Arai) maruti s – cross 1.6 alpha saloon car, vide registration no. Mh 12 ph 1457, its very difficult for me to move out with the car.
After so many telephonic discussions from last one month and recently from last 10 days she is even not attending the mobile calls which i regularly calling in the mobile no. [protected]. Now i came to the conclusion that i have no other option except to write a letter to your mail id, so that the respective head of the department should take care the commitments made by your sales executives at the time of making delivery of the said car.
The details of the car which the sehgal autoriders pvt. Ltd. Delivered to me are as mentioned below :
Insured by you as on 11.02.2017 from bajaj allianz genaral insurance company ltd., with package policy having proposal no. 17619889 as on 11.02.2017 with policy no. Oc —[protected]-00040619 and period of insurance from 09.58:47 am 11-feb-2017 to midnight on 10-feb-2018 with insured name m/s sehgal autoriders pvt. Ltd., sr no. 30/1 a/p marunje
Tal haveli, dist. Pune-411057, maharashtraof (Shown insured declared value rs. 1166803/-), with premium paid of rs.41818/- transaction no. 17011197 to hsbc bank ltd.
Registered by you at government of maharashtra, moter vehicle department pune, mh, as on 28.06.2017 at 14.59:50, having application no. Mh[protected], ownership firm, applicant sehgal autoriders pvt. Ltd., pan no. Aafcs2240a, having chasis no. Ma3fnjj1s00149997, engine no. D16aa7404717, bharat stage iv, year of manufacturing 2/2017, premium silver colour, with sale amount rs. 1228214/- having cubic capacity 1598.00.
Sale certificate in form 21 issued by manufacturer for presentation along with the application for registration of motor vehicle with the certification that maruti s-cross 1.6 alpha has been delivered by us to sehgal autoriders pvt. Ltd., of vetal peth a/p bhor, dist. Pune, maharashtra - 412206 on 26.06.2017.
Tax / vehicle charges invoice in the name of sehgal autoriders pvt. Ltd., invoice no. Vsl16000374, invoice date 23.06.2017, key no. 50592, booking dealer 19 ne and delivery dealer 19ne by sales executive krupesh naik with total invoice value rs. 1228214/-, (Company vat tin no. [protected] v and cst tin [protected] c).
Hence, i request you to send the following below mentioned documents immediately so that i will get the required documents which belong to me and against which the undersigned paid the entire value of your car.
Awaiting your reply at the earliest.
The most urgent required list of original documents from sehgal autoriders pvt. Ltd., pune are :
1. True value sales / tax / vehicle & charges invoice in the name of pradeep jain.
2. Registration certificate of 06.07.2017 from govt. Of maharashtra, motor vehicle department, pune, i. E., smart card.
3. Certificate of compliance with pollution standards.
4. Insurance certificate cum policy schedule
5. Transfer papers duly signed.
6. Noc for the said vehicle.
7. Extended warrenty documents.
8. Ledger account details.
Date : 15.09.2017
Place : nagpur
Pradeep jain
Copy to manufacturing company maruti suzuki india ltd., for information and necessary action.
Copy to police station, nagpur – 440 001
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Maruti Suzuki India customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Capradeepjain
Very serious offence of cheating and Fraud done by SEHGAL AUTORIDERS, NEXA FATIMANAGAR, PUNE BUT TILL DATE no any customer support received from maruti suzuki india .

Why maruti suzuki india company is silent about this. are they not able to deal with the dealer . if so reply so that the customer can file a suit against company and the dealer for shaking hands together and harrassing the customer by not taking action as well as not replying to the customer.
Oct 04, 2017
Updated by Capradeepjain
My name is CA PRADEEP JAIN and my email id is [protected]@gmail.com and [protected]@gmail.com and my contact no. is [protected] / [protected].
take action urgently other wise i am ready to write against company to the Prime Minister of India.
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