Maruti Suzuki India — rejection of right to take insurance by own from a maruti dealer

Address:

Vadodara, Gujarat, 390007

I have visited maruti suzuki dealer m/s amar cars pvt. Ltd., vadodara, gujarat for purchasing a new maruti alto 800 car on 13/10/2017.

I have informed them that i would purchase insurance for the new vehicle from the insurance company of my choice.

However, maruti suzuki has declined my request and informed me that i have to compulsory purchase insurance from maruti suzuki only.

As per rto rules, any vehicle needs to be insured before plying on road. I have informed them that i will provide them copy of insurance policy before taking delivery. But they rejected my request quoting that maruti is not permitting anyone for self insurance.

Insurance is not the proprietary product of maruti suzuki. Maruti suzuki is having tie up with many insurance companies for providing insurance. Maruti suzuki is earning healthy benefits in terms of infrastructure expenses from these insurance companies. A customer always has the right to decide from where he would purchase insurance. Maruti suzuki is denying self insurance only to gain healthy benefit from insurance companies.

In view of the above, i request the competent authority at indian consumer complaint authority to take strict action against maruti suzuki for adopting unfair business practice.