Mast Kalandar — Customer service

Address:

Bangalore, Karnataka, 560066

Writing this with extreme disdain as i have always held mast kalandars amazing food experience and customer service at highest par.However today i had a taste of poor service. I had placed an order around 4pm.At around 5.10 pm i get a call saying delivery boy cannot come till here as he doesn't know the address. 2nd i get a call its too far no one is ready to come. How insensitive it is to make a customer wait for more than 1 hour and give a reply that is this lame.Also i never got a cancellation message. How will i get my refund? My order number is 23549. Kindly make sure such incidents dont repeat in future