Max Healthcare Complaints & Reviews

I am voluntary donor who donates blood in Max patparganj regularly .Today I donated blood in Max patparganj hospital but they did not give me any receiving and card because I donated blood before three months of time period it happened because I have myth to donate blood that we can donate every month that's why staff got advantage to blame me that we will take legal action against you and got my sign on consent 6-7 times they were harassing...

In your MRI department at MAX Vaishali center, no protocol or sequence is followed, no records of customer sequence, who comes first.

This causes unnecessary confusion and irritation to patient waiting .

As in my case waiting to get my Daughter MRI test, and since 5 O'clock the time I summit my form till 6.30 pm I got a simple reply that ur number is third and will take another 1 to 1.5 hours to you.
How...

On 14.06.2021 after Taking out Time from my Busy schedule I went for the Diagnostic test which is very critical as need to take treatment at the earliest, I was informed that the reports would be directly mailed within three days of Test i.e. 16.06.2021/17.06.2021 but it is almost one week I havent received my report. These people have charged 1850/- for the test and haven't shared it.

After Calling several times in Max Hospital,...

My mother was admitted at max vaishali Ghaziabad, what I experienced at max was one of the worst experience you can compare it to government hospitals you are solely responsible for your patient there is no responsibility of nursing, in corona times even normal patient is taken for granted and treated like football. My mother was kept hungry when I asked them why they were not giving dinner they said she has endoscopy in morning but when...

My father Mr Praveen Bhatia ( [protected])is being treated for Colon cancer and is undergoing Chemo session, our experience so far has been pathetic. I’m not sure what’s wrong the attitude of your staff or your policies and protocols.

1) It’s been 5 sessions and we have been waiting on a visit from an endocrinologist Dr Sujeet Jha, even though we are fine with paying whatever he doesn’t visit he sends people from...

Sir/Madam,

I am NDMC Card Holder and my mother is suffering Hernia Problem in stomach after removal of gall bladder stone and my Doctor is only sitting in Max Hospital Patparganj, Delhi I am very much facing problem for treatment hernia of my mother.

Please started NDMC patient treatment in Max Patparganj, Delhi.

Sajid Ali
Mobile No. [protected]...

I am a kidney donor from bihar. And for a month and a half (1 month 15 days) I am stopped for kidney transplant in Delhi Saket Max. All my tests have been completed and even the committee has been cleared. Yet the surgery date not given. It is becoming difficult to stay with the family in Delhi during this corona period. And financial problem is also happening in Delhi's inflation. Therefore, I humbly request to you that I should be pleased...

Fraud committed by Max Super Speciality Hospital, Saket

I called up Max Super Speciality Hospital, Saket, New Delhi on 27th April on their landline number [protected] to ask for covid bed availability as my Uncle is critically ill. A man who picked the call at hospital introduced himself as Dr. Mohit and asked me to first send my uncle's adhar card copy and reports to him on his whatsapp number[protected]. Upon receiving the...

Hi
This is to inform you that I had 16 blood tests conducted by Max Lab on 12th April, address is -

Max Lab, Sec 37C, Gurugram
Shop No. 4 Khasra no. 456, near Rama Garden ·[protected]

The person who was incharge his name is Manish ([protected]). There was a test whose report was supposed to shared on 12th April, sharing the screenshot below -

Paid ML01073121 [protected] AANCHAL...

Hi
This is to inform you that I had 16 blood tests conducted by Max Lab on 12th April, address is -

Max Lab, Sec 37C, Gurugram
Shop No. 4 Khasra no. 456, near Rama Garden ·[protected]

The person who was incharge his name is Manish ([protected]). There was a test whose report was supposed to shared on 12th April, sharing the screenshot below -

Paid ML01073121 [protected] AANCHAL...

Greetings,
This is Nageshwar Sah husband of Mrs.Raman Devi, your former patient. Her Max Id is : SKCT.383576 /[protected]. She was diagnosed with Gall Stones and was to be operated at MSSSH, Saket and for the surgery - LAPROSCOPIC CHLOECYSTECTOMY, she was admitted on 9/4/2021.
With all the instructed tests and reports we reached there! however on 10/4/2021 at 12.30 AM one of the staff's wife probably of Dr. Saurabh Aggarwal...

My patient was admitted in ICU, max SS hospital, Saket, Delhi.
On the day his urinary catheter was removed, he was still not ambulatory on his own.
At around 9pm, he had urge for urinating. And when he called the the nurse on duty, she was ignoring and did not attend to him. Unfortunately, he wet his bed . Still nobody attended him and after some half an hour, the nurse on duty attended rudely and roughly in anger.
Since...

Almost all the blood test reports mentioned on that bill (except ultrasound) were part of the Max Blood tests package. However this was not told or explained by the person billing us on the billing counter that day. As a result of which, I have ended up getting billed for 12, 980 Rs while actual bill should have been 5250rs. That is to say Wellwise package Total = 3000rs Plus Ultrasound = 2250rs =5250rs.
I would like to question the...

First of all, I have been a loyal Max customer wherein both my daughters too were born in the Max establishments. However on 2nd April'21 my opinion has changed. I'd booked a VC appointment with Dr Ashish Gupta (Sr Consultant-Internal Medicine) on MAX myHealth+ at 5.50 pm. However till 6.50 pm I didn't receive any call from the doctor. When I tried customer care and his assitant Mr Eshant Mathur I came to know that he has been trying but...

Miss poonam in lab reporting she is very very rude and misbehave it’s very disappointing actually my PMLRARA test my sample collection 16.03.2021 bt now I don’t have report its too much time poonam saying report come in next month bt collection time collection staff saying reports come maximum 10 day bt I don’t have plz reply me thanx...

Requested for a blood sample for Alpana and Ashutosh Agrawal. Received confirmation on my mobile [protected]

“Dear ALPANAAGARWAL your request for home sample collection is confirmed for 04/03 at 6:45 AM. Request number - REQ554966. For any query / follow up call +91 [protected]”

No Max Rep came for collection - not even a call received. called your help line 4 times. No help provided.

Just now...

Dear Sir,
I have submitted 2 complaints against max bupa health insurance in last 25 days.
But i didnt get any responce from max bupa & consumer complaint. What should i do, i have only one option to fight with max bupa but i didnt any get support from your side. Max bupa is clearly cheat us & many more people cheated like us.
I have clearly document, but thet dont want to listen our side.
Please help us...

Dear Alka ji,

I am Sumit Minni s / o Mrs. Ginni Devi last night stay on 20/11/2020 in room number 2721 in your Max Hospital Tower 2, in this context I would like to inform you that all the attention of your food and beverage team patient Do not keep because your nursing staff mailed them at 6.40PM in the evening that the patient has to give liquid 30ml stools every hour. The first liquid came to me only at 6.30PM and the second...

I have taken. Home isolation package for my mother.
I needed a new prescription for Hr CT.
Dr sukriti could not send even after 20 hours.
While purchasing the package, doctor picked and spoke well.
However after that she stopped responding completely.
She didn’t pick my call and neither shared the prescription.
It’s very traumatic to get associated with Max.
Please help...

I am a dialysis patient and undergoing dialysis twice a week .The billing counter of dialysis closes at around 8 p.m. After 8:00 p.m. we have to go to Emergency for billing which causes a lot of inconvenience as they are not aware of the rules Moreover many times we have been asked to submit the certain documents immediately causing unnecessary trouble to me and my family members. All guidelines for billing should be issued to patients so...