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Max Hospital Complaints & Reviews

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Last updated Mar 11, 2024
Complaints 471
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Max Hospital reviews & complaints page 14

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N
nitinrawat88
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# up services at urology dept

Address:Saket, super speciality, New Delhi, Delhi

You guys lack commitment. Don’t provide incorrect information to your customers. Staff lacks professionalism as well. You really need to work on it. Will definitely find another route to expose you guys.

Got a confirmation from the hospital for the test, a day ago and now i am struggling to get a hold of someone from urology department. It has costed me a lot as i had to take a day off from my office which was quite important....
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skgsunil
from Dhanbad, Jharkhand
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incompetence of doctor for hydrocele operation

Address:IIT(ISM) Dhanbad, Dhanbad, Jharkhand, 826004

I was operated by Dr Manish Agarwal, Surgeon, at Max Hospital Saket, New Delhi on 16/10/2018 for hydrocele.

Immediately after the operation I suffered from high fever for 2-3 days and the Doctor did not even turned up once for post operative checkup and advice and was discharged on 17.10.2018.

As per the Doctor advice the stiches were removed after 10 days. but the wouds were not healed and alive even after...
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H
harishkumar1212
from Doraha, Punjab
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charges increased without information

Address:Max hospital mohali, Mohali, Punjab, 160101

Sir I am patient suffering from cancer from last 1 year. I am taking treatment in max hospital mohali. After taken 4 cheemotherapy now in 5th cheemotherapy they added charges patient diet charges n nursing charges extra except bed charges. They said its new rules for TPA customer by max hospital. They also charges cancer medicines on mrp rates. Pls...
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R
Raman9666
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service prefer govt hospitals don't waste money

Visited max hospital bathinda punjab on 12/02/2019 to consult eye specialist. Service so poor that i will prefer govt hospitals have to wait for 3+ hours than why waste money in these money sucker hospitals. Same answer from supporting staff always when asked 10 min more 15 min more very poor service. Dont know where the doctor is no information provided by any staff. No back up. If doc not available they should have told when we are paying...
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My dr. Has mentioned in prescription to have thallium test to check viability and reversible ischema in lad.
At nuclear medicine where test is performed they named this test as stress mibi/tetrafosmin mp scan with gated and performed the test on 7th feb 2019. I devoted 8 hours for this test and at the end of the day i have been told that test is completed and i may collect my complete report on 8th feb 2019.

When i reached...
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S
siji chacko
from Gurgaon, Haryana
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not get good care from doctor

Address:110017

Ipd - 56668. My son admitted through emergency dated 26/1/2019. Due to high fever.

Not get any good support from emergency after 1.30 hrs. Staffs are not good and also not get any better service till 28/1/2019.

In emergency we requested for doctor bhaskar. But they refused and booked preeti doctor.

She never care patient as per her medicine my son have mouth infection after admit
br...
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I spend more then 50$ us dollar for my mum treatment but my mum condition getting worse and max hospital need more money. She is suffering from back pain and hart, we spent all of this only on tests like mri etc there is no operation involved. Nearly in one month max hospital did 3 time test. We are paying more then 40 thousand a day. I told them we sold our house to treat her but she is in pain and no one knows anything except more new doctors...
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D
devdarsh
from Delhi, Delhi
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delivery of spectacle ordered on 17 jan 2019

Address:New Delhi, Delhi, 110085

I had ordered one spectacle in max hospital, salimarbagh on 17th jan. It was supposed to be delivered on 19th jan, but despite repeated calls, complaints, visit to hospital and even personal complaint to ms. Pratima chabra,. The specs is not delivered till now...

Very very pathetic customer service.. Even the in charge ms. Pratima is showing helpless ness.. If this is the service then only god can help harassed customer. br...
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Priyanka Parveen Kumar
from Hoshiarpur, Punjab
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overcharging in bill

Sir/madam,

I, priyanka gupta, patient of max health care, has been overcharged for the cghs category services named usg pregnancy - cghs1590 to the amount of rs.886/- in the bill no mhcs886250/mhrc861434 dated 10.11.2018.
However, for the same services under the same category vide bill no mhcs870324/mhrc846339 dated 08.10.2018, the amount charges rs.371/- only.
On comparing the above two bills, it is evident...
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P
Pratibha Khokhar
from Delhi, Delhi
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harassment of panel patients: dr harshita

My mother visited under panel for usg whole abdomen which is done by dr harshita senior resident, she is such a unprofessional doctor, with 0 knowledge, nowdays if your mother father are doctor and you have 1 crore you can become doctor . These doctors prove that this is absolutely true . First of all they will let you sit separately if you are a panel patient my mother kept on waiting for 3 hours with full pressure in her bladder even after...
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M
mehta rajiv
from Delhi, Delhi
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cghs card holder patients

Address:110017
Website:maxhealthcare.com

Medical officer of cghs dispensary can grant permission to its patients to consult doctors at panel hospital, which includes three max hospitals at saket. As per procedure of permission by cghs medical officer, the said permission is valid for one month and in said one month 3 visits can be made by patient. Further it is provided that if doctor at panel hospital prescribes listed investigation, the same can be done at hospital without any...
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S
sunil84bhatia
from New Delhi, Delhi
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emergency

Address:New Delhi, Delhi, 110062

Mai sunil bhatia jo max hospital mai mrng mai 5 bje emarjancy mai aaya thaa mere pet mai bhutbpain thaa raat ko mene ghr pr medicin lee but aram nhi aayaa wha par richaa kashap docter thii mere unkoo apnaa puraa haal btaayaa teatment karne ki jagehh hume bolne lgee ki normai sa pain hai opd mai aao humnai meri wife nai bolaa inkai pet bhut dard hi koi ilaaj toh kro but bone lgee kii kanelaa laganai ka shok hai toh kroo wrnaa ghr jao humnai...
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M
Mh1234
from Dahanu, Maharashtra
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treatment by doctors

Address:New Delhi, Delhi, 201012

My father got admitted in max vaishali gaziabad, and he was admitted for 27 days and finally with no improvement, only medicine were given and just putting him on ventilator, max hospital only raised money by doing unnecessary treatment and finally we thought to discharge him and brought to him in our home town where the doctor told he will not survive...
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A
Atrocious Akash Dixit
from Agra, Uttar Pradesh
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no response during treatment

Address:Agra, Uttar Pradesh, 282005
Website:Googke.com

Dear sir,

I have admit my mother last night. She is not talk to anyone because she's trying to say but the voice not comes. The whole staff your hospital not tell the suffient answer. I want to discahrge the patient. And they add the medicine but also add the amount but the patient not relief.
My no. [protected]
I want to discharge pls support....
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S
Srirupadas
from Noida, Uttar Pradesh
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unnecessary waiting for patients

Dear sir/madam

This is to bring in your kind notice as per our visit on 31st december 2018 at max hospital patpadga d branch dr. Neera agarwal made us wait for more than 2 hours then she refused for the check up and the purpose of our consultation.
This is only to bring in notice for awareness if doctor is not available then someone has to convey patients waiting for such long hours in critical conditions.
br...
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S
Shwetabatra123
from Noida, Uttar Pradesh
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complaint not done by me

Address:Meerut, Uttar Pradesh, 250002

Hi this is shweta batra. The above complaints have not been made by me. I never signed in. I have been defamed all over because of this. Why is this just a firum where anyone can write. I dont want these complaints to be put here as this has spoilt my relations. Please remove them as soon as possible. My mail id is [protected]@gmail.com please delete and tell the max authorities too...
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S
ShamailaJaved
from Jogindarnagar, Himachal Pradesh
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refund

Hi,

I made an online appointment on 8th december for 10th dec and paid 450 rs online for which i received a confirmation. Next day i received a call from max stating on rescheduling the appointment for 11th dec due to doctor's unavailability and while i checked on the payment, the lady stated that the refund will be transferred within a week. I went on 11th dec and again paid max 450 rs.
While waited for 8 days now...
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R
rubydeep
from Noida, Uttar Pradesh
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usg timings

Address:Mohali, Punjab

There are ultrasound timings starts from 9.30 a. M. But actually started at 10.00 am. The patients came here empty stomach, the timings are too late, it should be started from 8.00 a. M. I personally contact the staff at 8.20 am but no one bothers. Medical superintendent was also not available, the staff informed he will be available in hospital at 10.30 a. M.
I came here 8.00 am with empty stomach and i had to go to my office also...
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Address:147001

Dear team,
I was at hospital for immigration medical and for that doctors told me to take off your clothes and put a gown.
But after completion of tests my sweatshirt and headphones went missing. This is very shameful for you and for your department that you are taking care of all the things.
Also when i went to security officer he told me that if something missing we are not responsible for that.
What kind of...
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V
Vineet Malhotra
from Delhi, Delhi
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alka bhasin

Address:New Delhi, Delhi, 110018

Dear Max

As a journalist with a national news channel, this is one of the many complaints that I will be filing against a nephrologist at Max Smart named Alka Bhasin. Not only is she unprofessional, she is also heartless, money minded and incompetent. On 2 occasions, including today the 3rd of December 2018, she made my sick mother wait for 5 hours despite her having an appointment. She callousness and lousy attitude did not...
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