[Resolved] Max Life Insurance — Fraud salesman - false promise and description about policy | |||
Sir, i am having one max life policy[protected]Max life life gain plus 20 participating plan) from dated 12-feb-2013. Till date i have paid four (4) premium. My complain is :- (1) salesman told me that i need to pay only three consecutive years. (2) salesman told that policy is medical insurance policy. (3) salesman told that i can break policy any time after completion of three years and i will get more than i paid. (4) salesman told that on completion of policy period of 20 years i will get definitely more than 2 lacs as he showed me by some calculations. (5) salesman told that when i will receive confirmation telephonic call from max insurance office then i has to only confirm and all the things he will adjust, means do not object for anything. And same has been done by me. Today i have made call to max life insurance customer care on toll free number1800 - 200 – 5577 and customer care executive replies as under :- (1) i has to pay at least six years, other wise my policy will lapse and in that case i will get back only about 30% of my paid premium amount till that year. (2) my policy is general policy and not medical insurance policy. (3) if i breaks my policy before completion period then i will get only about 30% as already discussed. (4) on completion of period on year 12-feb-2033, i will get total only about 1.10 lacs inr, while i will pay around 90 thousand up to feb-2018. Means totally no benefit of interest rate. Sir, i am requesting to take my issue on priority as case of fraud in salesmanship and false promises. Salesman also misguide me when i need and confirm from policy office. I accept that i do not approach up to four years for correct information, because i was having faith over them and their promises. They came in to reliance power plant -rosa shahjehanpur with axis bank representative and did this type things. It is ok that we should be awaken, but there should be faith in business. Was this information helpful? | |||
Jun 5, 2016 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 22, 2016 Max Life Insurance Customer Care's response Dear Maneesh Dwivedi, We apologize for the inconvenience and thank you for bringing this issue to our notice. Our customer representative has spoken with you and as discussed on your telecon, please allow us 7 days time to investigate into the matter. We will do our utmost to revert with the best possible solution at the earliest. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16778738 in all future communication on this subject.
Regards,
Max Life Insurance
Verified Support May 05, 2016 Max Life Insurance Customer Care's response Dear Maneesh Dwivedi, We apologize for the delay. Our customer representative has spoken with you and has also communicated to you on the telecon and via email the solutions to your concerns. We thank you for your understanding and should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16778738 in all future communication on this subject.
Regards,
Max Life Insurance
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 3 Comments | |||
Comments
Dear Prashantvarshney, We assure you your comments have been heard. We would like our customer representative to speak with you at the earliest to understand your concerns in greater detail to try and solve your concerns. For this, we request you to please share your policy / contact details at [protected]@maxlifeinsurance.com and mention Ticket No. 16864890 in all future communication on the subject.
Regards,
Max Life Insurance.
Regards,
Max Life Insurance.
Dear Prashantvarshney, We would have liked you to have spoken with our customer representative. However, we did not receive any further information from you for our customer representative to assist you further. We hope you were able to find the information you were looking for. Should you need any additional information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 16864890 in all future communication on the subject.
Regards,
Max Life Insurance
Regards,
Max Life Insurance
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I suggest you not to invest any ammont in max life insurance