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Medi Assist India Complaints & Reviews

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Last updated Jan 24, 2024
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Bangalore
Bangalore District
Karnataka
India
560078

Medi Assist India reviews & complaints page 2

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J
Dec 28, 2022
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Amount not credit

Dear sir
my claim id:30238344
i have many complain in medi assist but still not receive my payment
my claim approval on 4 november today 28 december but not credit my amount...
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R
ranjeet 82
Dec 15, 2022
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Claim repudiated inspite of submitting all documents

Inspite of providing all the valid documents my claim was repudiated by insurance company. I didn't avail the TPA facility as the hospital charge high amount in TPA case and at the time of discharge I have to pay the unapproved amount. No proper reason was provided for denial inspite of several followups. Claim no.[protected]...
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L
Lalit 1998
Nov 28, 2022
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Claim Repudiated after submitting all documents

I have family health insurance from Medi buddy.. My father was admitted in the hospital after submitting all the documents and replying every queries, insurance company Repudiated the claim...

Claim Number[protected]
Employee ID : 50107848
Company Name : Reliance Retail (Quick supply chain Pvt Ltd)...
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S
Sanjay_Srivastava1967
from Varanasi, Uttar Pradesh
Nov 24, 2022
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CCN#30124364-Genuine Claim Repudiated

Address:Bengaluru

I filed the reimbursement claim for my daughter's medical treatment on 15th October'22, It has been more than a month since I have been waiting for the claim to be settled, After 20 Days of final submission of all the relevant original documents, My Claim got rejected on 23rd November'2022 citing the "Manipulation of Documents". I being the father and the policyholder upholds the fact that the documents, hospitalization & treatment of my...
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R
ramendra gangwar
Nov 23, 2022
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Claim related issue

Sir my claim is pending from[protected]
no one telling me the status of my claim
claim id 28192407
member id [protected]
name priya gangwar

yor employee saying again and again...ho rha hai, ho rha hai

i treck my claim status via tollfree no.[protected]
then i found out my claim has been closed without settlement...
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M
Malini Gehani
Oct 17, 2022
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My partial reimbursement Claim 29272986

I have been following up with Medi Assist Jp Morgan corporate number. Sent 20 emails and called several times. Opened too many tickets and sent all the requested documents. However Claim was repudiated. No idea why I was harassed for 2 months...
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V
Ved Parkash Kataria
Sep 30, 2022
Feb 11, 2023
This thread was updated on Feb 11, 2023
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My claim no. 98403533 not reimbursement

My claim no. Is 98403533. I am submit a claim to rembersuiement in 2019. I am send all document to company . Company said that
document not received. Then i visit to hospital and request please provide document for claim rembersuiement . I send again document to company and tracking no. Is rh[protected]in

but my claim not rembersuiement yet....
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A
Arockya777
Sep 26, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
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Regarding final settlement letter

Ticket No:[protected]
claim Id: 28931894.

I am asking the final settlement letter to medi assist team through customer care email address but they are not responding properly yet so when I was contacting them via their customer care number, they are saying like that is in process. This thing was happening from July. Kindly ask them to provide the final settlement letter.

Many of time their customer care...
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O
olga pinto
from Mumbai, Maharashtra
Sep 26, 2022
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Approval of claim delay

Dear Team,

This has reference to the below details :

Employee Number : 527239

Employee Name : Mikeshow Pinto

Beneficiary Name : Jacintha Pinto (Mother )

Claim No.[protected] dated 22nd September 2022

My Mother was admitted to the hospital for a day care procedure (Chemotherapy) on 22nd September 2022. However, until today the hospital has not received...
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P
Prazee
from Chennai, Tamil Nadu
Sep 23, 2022
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Reimbursement not settlement after processed

My I'd 28870931
I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 87 days now, there is no response....
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Hi,
My father, a senior citizen, In July 2022 underwent Cataract Surgery & submitted my claim(Claim No:[protected] for Rs 55, 816/-(including pre-post hospitalization charges)

we are a Cigna TTK customer from the year 2019 onwards and renewed our health insurance policy diligently each year. also, we don't have a single claim in these 3 years except this one.

I submitted all the docs prior to hospitalization...
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M
Mohan262
from Nagapur, Maharashtra
Sep 18, 2022
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Reimbursement not settlement worest service

I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 15 days now, there is no response. Why cheating the public please no one take Medi Assist Insurance...
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M
Mohan262
from Nagapur, Maharashtra
Sep 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reimbursement not settlement

Address:Bangalore

My I'd 29603115
I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 15 days now, there is no response. Why cheat the public please don't anyone take Medi Assist Insurance...
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R
Ramprakash Krishnamoorthy
Sep 16, 2022
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Agent not responding to emails and not sharing Enrollment/ID card details

Hi,

I have made the payment of Rs: 43279 for the policy continuity (Policy ID[protected] on 30/8/2022, but the agent has not shared the enrollment email and ID cards, after many follow ups I haven't received any response from him. In the portal, I see that the policy has expired. I am not getting proper service and it is always an issue. Please get me the ID card details asap, since I need to book an appointment...
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T
Trinity Eye Hospital
from Palakkad, Kerala
Sep 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Health Insurance claim not settled

Address:Trinity Eye Care Private Limited, Manali Junction, Calicut Bye Pass Road, Palakkad

Our claims for DOA 24.03.2022 and 26.03.2022 for the patient Mr. Balakrishnan vide Pre-Approval Number 27826386 & 27866015 of Medi Assist TPA Ltd., for Rs. 31500 each, are yet to be settled. It is pending for more than 5 months since submission of claim documents...
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Y
yash aswini
Sep 14, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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I raised an claim amount of 112800 but they have processed 96141 rupees and still amount has not been received

Claim raised on 16 Aug 2022, Claim number :[protected]. Claimed amount is 112800, but approved amount is 96141 which is yet to receive. There is so much of deductions because 1. They have mentioned TB Gold report is not available but it is submitted during the claim and report is there in details. Xray film has been shared later that i agree but TB Gold report is present since day one but amount has been deducted saying no report. Duty doctors...
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B
Badshah Ajit
Sep 11, 2022
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My account has been abnormal suspended

Address:[email protected]

Dear, Garena
Please help me my account has been abnormal suspended please unban ya I'm sucide, 🙏🙏😭😭😭
My account I'd name GW AJIT
UID[protected]...
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S
sureshbar
Sep 7, 2022
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Claim Processing

I had raised a Hospital Reimbursement claim and uploaded all the documents. I am struggling to get the claim processed. The backend team is making mistakes multiple times and customer care agent is also agreeing to the mistakes but still they are not processing the claim correctly. They are cancelling the claim without any reason. I have escalated it multiple times but no resolution yet.

My employee id is 798944 and corporate...
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G
Gufran Vijapure
Sep 7, 2022
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Delay in claim process.

Address:Dange Chowk

I have submitted my all documents before 2 months still they didn't sattle my claim. Again and again they are telling me your file is under process and under investigation. That's not make sense, it's already taken 2 months.. i hope you will help me..
My name is gufran Husain vijapure.
My claim number is 29246064.
My policy number RQBE[protected]....
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Website:www.medibuddy.in

I have placed the order[protected] on 25th and called the team to fast track the order to quicker delivery of the medicine for Myself for Bells Palsy however i still see the order stuck at Order Placed status. I dont understand why such latency happens with Medi buddy each time, there are numerous medicine delivery partner and apps online which delivers with 4-8 hours, but the so Called Best Insurance Company - Medi Buddy has such hugh failures!...
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