Medi Assist India Complaints & Reviews

I Submitted My Claim Documents through Courier on Aug-21 i got Tracking No PUN01239023. But Still Claim ID not Generated, As i Spoke with Customer service he told Claim Form A Missing here with i Attach Form A and my Insurance Card And aadhar Card Self Arrested PDF.

Kindly Do the needful for Generate Claim Id
its take nearly 6 month

if you generate My claim ID or Cancel my Claim Req...

Hi, I have a claim no.26620790. it is already. But payment is pending from last 2 months. I have written multiple emails to mediassist but they never respond. When I call to customer care they say that wait for 7 days.but it's already 2 months over.still amount is not received....

Claim no : 26595705
Medi Assist is India's most pathetic and worst medical Insurance company.
Its been almost a month the claim is processed and they have not given me my money.
I would strongly suggest to the corporate companies and also other folks to not go for these disgusting [censored]s.
Your humongous amount of time is wasted in just taking follow ups, writing emails and calling them. They will close the ticket...

Order placed on oct 22 . Products in that order not delivered yet and amount is not refunded
Order I'd 28475...

Hi Team,
I have been following for reimbursement from last 3 months and submitted all the document which were provided by the Hospital. Today I got an email with Denial...

Employee ID 001JE6
Employee Name Mohd Anwar
Medi Assist ID [protected]
Policy Holder Kyndryl - Emp

Claim ID[protected]
Hospital Name - Central Nursing Home (West Bengal)
Claimed date - 08 Oct, 2021br...

Dear Sir,

My name is Harpreet Singh. My Claim no. is[protected] and my ticket no. is [protected]. Sir i was claim on 23.11.2021 and yet Medi Assist not settle my claim. i fed up from this claim, many time i was contact Medi Assist customer care they always said to wait 48 hours but till not positive response from Medi Assist side. which soever document they want many time i was provide him via medical claim portal or via email...

Mine is corporate policy..medi assist TPA is not reimbursing my claim amount ..I have submitted all the required documents to Medi assist TPA o. 22nd Nov 2021..already reimbursement TAT is over provided by medi assist TPA..and I have dropped many mails made many calls to Medi assist TPA. Every time they are saying it will be settled by next week ..And make new new excuses. Still calim amount is not reiumbursed after continuous follow up ..kindly...

Hi Team,

I have corporate policy as my employer (tcs) have a tie up with medi buddy. I have raise a claim for my father's surgery claim no:[protected] .status is showing payment under process from long time, even called customer service of medi buddy no proper response from there end. Very disappointing the way medi buddy team is currently working. No one is bother to provide support....

I rasied a reimbursement maternity claim, from mediassist they only settle my spouse amount only, newborn child amount they are not settled even though i submitted newborn baby medi assist id
they again asking original documents for newborn baby

i actually sent all the documents in my spouse maternity claim...

Claim no[protected]

I raised a claim on 8th dec 2021 with discharge summary and all the medical bills. but the claim status is showing as " Repudiated - awaiting insurer concurrence" . Just wanted to know the reason behind the denial of the claim....

Hi All,

It is being 2 months, I have submitted a claim for Reimbursement of Rs. 57663, whatever document they asked me, I have submitted and sent through an email. still, the backend is taking huge time to proceed with it....

This is to formally register my complaint and disappointment with the way my claim has been handled by the mediassist team. The processed claim mail is mentioned in the mail trail below.

I have been a policy holder with National Insurance regularly paying my insurance premiums for over 20 years. This is the first time I've had to make a claim due to a serious knee injury which I'm yet to recover from.

I'm sad...

Hi team,

The above claim:[protected] is submitted on July month. The claim is getting failed again and again. It's been 4 months since the claim is submitted and I am not getting clear information why it is getting rejected. If the above claims are not settled by this week I will file complaint at Ombudsman and seek compensation for the delay in settlement of the claim. What is the use of insurance when the claim is not paid...

I have a email proof on eligibility for Clim# 26065386 and claim is repudiated and due for more than 60 days, made man calls and set emails, same response "will update you soon", I am investing lots of time in following up with MediAssit for not my fault. I don't understand why Medi Assist behaving with customers.

Mine is corporate policy, still MediAssit creating problem to me....

Fake company, collecting money from people only

I had made payment for Order no # 1930 on 18 Oct but I don't receive order till now.

Even they are not responding on email and phone .

So don't try to make payment if want to save your money...

On 22 oct i had placed an order with medibuddy with order no 26327at a 50% discount offer. i had booked 3 itemsfor the amount of Rs 437 (1. toothpaste 200+100+brush- 1 qts, bournavita star magic 500 grms refill - 3 packs and sntoor sandal and turmeric soap 4 x 125 grms- 1 qts).
first item cost -153, second item cost -222 and third item cost - 155 total 487.00 for which the payment was done by googlepay with transaction id no[protected]...

1) 11th Nov 21 - Claim ID[protected] DESRAJMANGLA / SNEHLATA MANGLA / ORIENTAL INSURANCE
Hi Sir / Madam

I have called up your customer care and found out that the “awaiting information” in the below claim is hard copy of the cheque. I have however uploaded all the required document in the my.medibuddy app and the executive Abhishek kumar Singh has confirmed he can see all the documents.

I have previously...

Dear Team,
I want to download e-card from medi assist website but unable to download it. Kindly provide solution ASAP....

I sent my post hospitalization claim duly filled with all the attached documents in originals on November 02/21 and an employee of mediassist from andheri office Rohit Kunchikorve rejected my claim saying that i am not covered under OPD claims in my policy. I am trying to get this resolved by talking to mediassist for more than 7 days now and each time that I am calling mediassist my call is being disconnected or they just pass the buck saying...

My Claim no. is 25774761 . My EID is H 471506 .

I raised a request for claim on 6th of September and everything was approved and ready for payment process on 20th of September . Its approx. 2months now for me to raise a request . I tried to call customer care several time every time they gave new-new excuses and new timelines . I dropped several mail for few I got reply from mediasist . I can share all those mails . where in...