[Resolved]  Micromax Canvas A110 — change handset after reception from customer care

Address:New Delhi, Delhi

sir i submitted my micromax canvas 4 at lajpat nagar micromax care on 1st august 2014.my power button was not working properly so they assured me of repairing my phone in 7 -10 days ..then my brother went there on 18th aug and they asked him to wait for 20 mins and i got my phone back with the power button working properly but after reaching home we noticed that iemi number was not the same as was written on my bill.we dialled *#06# to check our imei number, it was showing some another imei number ..he went there again and they did something and changed the imei number to my old one ...they said they have changed my phone's motherboard and were not ready to listen to him..now that phone which they have given me has come up with a new problem of not showing the network...i am not able to call anyone as my vodafone network comes and goes( that too for a very long time).i think they have replaced my phone. with someone else's...
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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