Micromax — Complaint against Agra Service centre misbehave for repairing Bolt A069

Address:

Agra, Uttar Pradesh

Dear sir, I have purchased a mobile Bolt A069 on 09/07/2014. It working well till last month. Now it showing its shows some problem in touch and key pad of phone. It became hang up and now shut off. I have gone to Micromax Service Centre M/s Simran Electronics G-9 Narain Tower Opp. Police chowki Sanjay Place Agra. I tell the complaint of my mobile to receptionist Yashmeet Kaur but they said before hearing the complaint that it take 15 days time for repairing i asked "why" She said that this is the rule of our company. So if you agree than i open job card i request him that please repair this as soon as possible and submit my phone vide job no. N[protected] on dated 27/06/2015. Today i call to their contact no. [protected] but this not received so i went to office to know the status of phone than Recpt. became hyper and said why r u come while i gave 15 days time and do misbehave with me. Please register my complaint and repair my mobile asap. Regards Hemant Tiwari Customer Support Manager Tata Motors, Agra