Micromax — Contacts does not show (Software problem)

Address:

Jorhat, Assam

I purchased a Micromax A250 Turbo on 07/06/2014 from Amazon (IMEI No. [protected]). I purchased this product after comparing it with Samsung Galaxy Grand 2 & I found it better. But during the last year I am facing a lot of problem with the handset. The contacts does not show & I have to repeatedly switch on & switch off the handset. During the warranty period, I visited your servicing centre 2 times in Guwahati & once in Jorhat, Assam. But they simply update the software & the phone runs okay for about a month or 2 & again the problem starts. I visited your Jorhat centre last month & they updated my phone and again the problem is starting now. They are not giving me a permanent remedy. Infact, I told your Jorhat servicing centre executive about my warranty period and to check my phone properly, but they simply updated it and said that it'll be okay. My warranty is over now & I dont know what to do. Please give me a permanent remedy to my problem or else I'll never go for Micromax phones in future. I am presently residing in Jorhat, Assam.