Micromax — MICROMAX MOBILE CANVAS KNIGHT A350(BLACK GOLD) REPAIR -

Address:

Vadodara, Gujarat

Purchased above mobile thru AMAZON.in on 2.11.14( delivered on 3.11.14) vide invoice no.MH- BOM[protected] Shipping address k 602 iscon habitat new alkapuri gotri vadodara, gujarat 390021).in the second week of nov 14, display of mobile went off. approched vadodara micromax service centre at DANDIA BAZAAR who have repaired and gave it on 18.12.2014. further, within 2 days the display went off, and some call comes, sometime the display comes and goes ... .we could not take it to shop in time, but thereafter, the screen glass was broken ( a slight diognal line on glass from inside, you cannot fee the crack from outside) when touched on door. we approched again the micromax centre at vadodara, and they said since mobile front display glass screen has a crack ( even minor) they will not entertain for repair unless we pay 13000 to 14000. its purchased only 5 months now, through credit card ( shop mentioned on the amzon bill is : sold by: arihand stationery and xerox, bhiwandi, maharashtra 421302). original cost of mobile is Rs13499 and they are asking 14000. for repair. if a slight line/crack seen on disply screen/glass, WHY entire warrantee is CANCELLED. whether repair cost comes more than cost of mobile. who will purchase mobile from these brands/companies what is the solution now? if this is the situation, we will never purchase/recommend micromax products. V NARAYANAN INDIAN OIL VADODARA [protected]