Micromax Mobiles — Complain regarding problem in Smartphone Micromax Canvas Elanza 2 A121

Address:

Surat, Gujarat

Dear Micromax Team, This is to bring into your notice that one again i faced serious issues with your smart phone with 6 months of purchase and this is the 4th time i visited your service centre. Would you be able to provide me a concrete solution. I am fed of this and your handset too. What you sell and what i got is completely different and contradictory. Either you replace the handset with one more stable one else refund my money back. What i have experienced is not at all worthy. Find below the list of issues/problems and complete details of the handset and its work order. 1.Network signals always fluctuates and goes off completely in every 2 mins irrespective of having full network of the Service provider (Vodafone & Tata Docomo)there for both the SIM cards. 2. 3G & 2G internet is not working for both the SIM cards in both the SIM slots, sometimes its working and sometimes goes off for a long time whereas i am able to use internet on the same SIM cards on other smartphones smoothly.If i use 3G internet in one slot then next time onwards that particular SIM slot is not detected by the phone even though SIM card is inserted. 3.While calling display goes off, screen becomes blank hence unable to see anything, even not able to disconnect the call, depends on the receiver for that if not then balance goes off. 4. While charging display remains ON throughout and on setting display time also not goes off in normal condition. Have to OFF it through side switch only. 5. Battery is getting discharged very quickly within a day evenafter not using the phone for calling/receiving or any other phone application. 6. Output sound quality is not satisfactory while playing MP3 songs and FM, it is not clearly audible.It creates a humming noisy distoted sound. 7.Voice on phone is not properly audible(very low sound) while on call to Caller & Receiver as well. 8. While calling or running an application it keep on hanging in frequent intervals. Present Work Order No. : W[protected] ( dated 17/06/2015, open case) Address : M/s Balaji Communications, Shop No.UG 323-324, Arihant Complex, Near Udhana Bus Stand, Udhana-Navsari Main Road, Udhana, Surat-394210(Gujarat), Ph[protected] & Mb. [protected] My Contact details are as follows ----- Name : Anupam Hati Address: Flat No.204, Nandi Park, Gayatri Society - 2, Udhanagam, Udhana, Surat - 394210 (Gujarat), India Mobile: +91 [protected] Thanks & Regards, Anupam Hati Mb. [protected] On Mon, Mar 30, 2015 at 5:05 PM, Anupam Hati wrote: Dear Concern, Till date my handset is not ready i have already spoken to your Surat ASC on [protected]. Find attached the scan copy of Work Order Sheet. This is ridiculas. Dear Amazon Team...Can i have a response from you on this???? Thanks & Regards, Anupam Hati Mb. [protected]