Micromax Mobiles Model A117 — Handset neither proper repairing nor replacing since last 7 month within warrenty

Address:

712235

From: Micromax Support
Sent: Wed, 30 Sep 2015 16:40:16
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr. Tripathy,


Greetings from Micromax!!


Reference to your ticket id- 65259


We apologize for the inconvenience caused.


We have forwarded your case to the concerned team on priority basis, so we request you to kindly cooperate with us in this matter and you will be receiving resolution from us soon.


We appreciate your patience with us in understanding the matter.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.
You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Thanks & Regards,
Sumit
Micromax Care Team


On Wed, 30 Sep at 4:16 PM, Bholanath Tripathy wrote:
Dear Sir/Madam,


I know that you shall get back when the complain will be resolved but you had been requested since 6 September, I am not getting anypositive feedback from your end. Please give me an earliest date .


Am I done a great mistake by choosing micromax ?

Regards,

B. N. Tripathy


From: Micromax Support
Sent: Wed, 30 Sep 2015 11:34:07
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr.Tripathy,


Greetings from Micromax!!


Reference to your ticket id-65259


We apologize for the inconvenience caused.
We would like to inform you that we are working on your case for priority closure and shall get back to you with the updates once your complaint will be resolved.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.
You can also reach ourhelpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Thanks and regards,
Priyanka
Micromax Care Team
On Wed, 30 Sep at 9:54 AM, Bholanath Tripathy wrote:
Dear Sir/ Madam,


Reminder


regards,


B. N. Tripathy

From: "Bholanath Tripathy"
Sent: Tue, 29 Sep 2015 13:14:37
To: "Micromax Support "
Cc: "ceo "
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected] dated 20th Feb.2015


Dear Mr. Venkatesh
Pl. let me know the latest status and expected date.


Regards,


B. N. Tripathy


From: Micromax Support
Sent: Thu, 24 Sep 2015 16:46:20
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr.Tripathy,


Greetings from Micromax!!


Reference to your ticket id-65259


We apologies for the inconvenience caused to delay in services and would like to inform you that we are re-forwarding your concern to


our escalation team for resolving this case on priority basis kindly cooperate.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.


You can also reach ourhelpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Regards

Venkatesh
Micromax Care Team