[Resolved]  Micromax Mobiles — Service Repair Problem

Address:Kathua, Jammu and Kashmir

Sir/ Madam, with very harasment I want to tell you whole story regarding my mobile . Sir I have bought Micromax mobile in December 2013 . After a few months o[censored]se my mobile start giving problem, my mobile WiFi port not working well .I will concern with customer care of micromax mobile, they told me that you should submit your mobile to service center .Then i decided to go service center in Pathankot near Kathua District J&K.(Anand Communication in Pathankot).I submitted my mobile there on 31 of july 2014, they told me that it would take 15 days to repair. After 15 days i will go to service center they told me that your mobile will not be repair, it would take 15 days more for service .At last i will get my mobile on 25 August 2014 .when I use my mobile my mobile problem will not be solved, i will be shocked, at least after 1 months i will get my mobile un repaired. After 2 days on 28 August I again submitted my mobile to Pathankot Service Center for repair. They told me again 15 days for service . Then after 15 days I concern to customer care for my mobile status, they again told me that 15 days more taken. after next 15 days they told me for 20 -30 days for service . sir i will suffer for at least 3 month they are not repairing my mobile nor giving me a new one hand set.Please help me in this regard otherwise i wil go for other options And help me in taken composation from them for my loss in time Thank You AmarKosh samyal [protected] ward no 4 Behind SP Office Krishna Colony Kathua (J&K)
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Amar,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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