Micromax — Not returning my micromax bolt mobile and irresponsible behavior by micromax company

Address:New Delhi, Delhi, 110059

Dear sir/madam,
I have purchased micromax bolt a-40 on 07.01.2014. After five days it shows problem. I give my phone on solution world on 27 march, 2014. They ask me to wait for one month. After that they make always over commitment to me for returning my handset. They are not given my phone yet. Around may 2014 the service center close without giving me any information about my handset.

After that i call micromax customer care number. But they always said to me wait for 20-25 days. But no solution given by micromax.

I'm make call to customer care, write e-mail on [protected]@micromaxinfo.com,, service. [protected]@micromaxinfo.com and send letter to gurgaon. But they are not inerested in reply or giving me any kind of my handset.

There executive always said me wait for 15-20 days and e-mail jobsheet. But not give any kind of information.

In between owner of service center offer to give me my handset. But after few days he misguide me to go to another service center for my handset. Once he send me nawada and another time laxmi nagar. After few month he refuse to attend my call.

Many time i write e-mail to micromax requested to give me my hand set or compensation. But they don't response my e-mail and letter.

Respected sir/madam,

Please help me about this case. I completely helpless in this case. Micromax doesn't response me to give any kind of information.

All other information is attached in image. A copy of original job sheet.

I want compensation to micromax company.

Please help me as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Dear Sir/Madam,

It's been long time to given my handset for repairing.

As per your concern i share my experience in http://micare.micromaxinfo.com.

It was not first time, i was share my problem many time via e-mail, call, speed post.

But there was never positive feedback from micromax.

Please compensate as soon as possible.

Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information