Micromax — very bad servicing in the service center

Address:

Krishna, Andhra Pradesh

|hello sir, i am s.s. phani krishna of vijayawada, krishna district, andra pradesh. i bought micromax A250(canvas turbo) phone on[protected]. due to some unfortunate conditions my phone fell and broken. i taked it to the nearest micromax service center for checking the problem they said it was physical damage and warranty won't cover it .i agreed and asked them what is the problem ? they said the mother board was broken and i had to pay 4500/- to replace a new one.i agreed and give them my phone and they took it for two months and when i ask them why is it taking so long they that my complaint is still in order .i waited so long and finally got my phone then it's cameras are not working. i take it to the service center and asked they said it must be defected in my incident two months ago and talked very rashly and when i asked explanation they fixed back camera and ordered my front camera and for repair they again take my phone for a month and given me the phone then it was atomatically switching on and off . i again taked it to the service center they said power key was defected . i said it was not defected when i given them to repair front camera they disagreed and rashingly told that my phone was very bad and it was not any use to anyone. i asked them that they could repair it in warranty. they agreed and taken my phone for another three weeks .finally i got my phone on march the ending monthh of my warranty the phones earphone plug was not working they said warranty is over and they don't see phone for free .i asked them that my phone almost in their hands for six months they must have broken it . they disagreed and shouted that they will do nothing .my warranty was nt done it has 2 days left.i again give them my phone on [protected].they still not returned my phone yet . i am still afraiding what they will tell me next and when does my phone return.please help me claim a complaint on them and end this bad service .i am a middle class family person and i bpught the phone that micromax was best company and had good services .i was wrong .so please help me to replace or give refund for my phone .my job sheet no is :s[protected]. my contact no :[protected]. my name is s.s. phani krishna, pls help me to get justice.