Mobikwik — Amount Paid but didn't receive my order | |||
I placed two orders on Purplle.com on 12th Dec, 2014 and i paid through mobikwik wallet. I have received one order but for the another one Purplle was telling that they haven't received payment from mobikwik. If i ask mobikwik they were telling that they have made the payment to that merchant. I have sent many mails to both of them, but no response from them. Both are playing with me and still this issue not resolved. Below are the tickets raised on mobikwik site. TICKET #1817385 TICKET #2070264 Purplle ticket number is:Ticket: https://purpllecom.freshdesk.com/helpdesk/tickets/17835. Please resolve my issue and get my refund. Best Regards, Kiran. +[protected] Was this information helpful? | |||
|
Mobikwik customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
can you assist me how would you contact mobikwik... as i have lost 2500 for unsuccessful recharge through this bloody site...i do not have customer care number either email id to raise the complaint...am not able to raise a ticket also
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
7119
Pending
0
Resolved
857
View all 7119 Mobikwik reviews & complaints
+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
View all Mobikwik contact information