[Resolved] Mobikwik — Ticket #2632418 dated 13/5/2015, recharge amount not received | |
I recharge my Reliance 3g dongle no [protected] with an amount of Rs.750 on 29April 2015 but did not receieve any credit on the account, However when i filed the ticket no.2632418 dated 13 May 2015 with Mobikwik they confirmed the transaction as successful but as i contacted the operator as per Mobikwik customer care suggestion, the oerator confirmed no such transaction has been successful. I have filed the complaint again but still no response from the Mobikwik Team, the inconvenience that I am suffering after using this application cannot be explained.
Hence, I request you to kindly credit the amount either to my wallet or to my Bank account at the earliest. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Mobikwik customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Harrsha,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications