[Resolved]  Mobikwik — wallet balance is 0

Address:

Chennai, Tamil Nadu

My initial wallet balance is rs. 4. i got call from [protected]. they said as call from mobikwik, they asked me to tell the transaction number i said to him. after that my wallet balance is 0. they transfer money rs. 739 to [protected]@india.com. I got confused when will i get my refund amount of 739. this is fraud call or mobikwik customer care?? they said ticket number as[protected] reply as soon as possible. Contact Details: [protected]@gmail.com Transaction id: BILLDESK- BINB[protected]/ZAKKPAY/thru Net Banking - ref:[protected]/12/2014 13:53 INDIAN BANK. I added balance of Rs. 734 in mobikwik wallet through NET Banking of INDIAN BANK on 18/12/2014. But still i did not get my balance my bank balance also is debited i contact zaapay they said to contact mobiwiki. so please help me. if my balance did not get means i will make a complaint on mobikwik. Reply as soon as possible. Thank You. Thanks & Regards, A. Mohamed Lathif.