[Resolved] Lava Xolo — Very Very Bad Service

techguy

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

hi
i had purchased new lava xolo a1000 handset and it has some network problem i launched complaint against faulty handset via e-mail on 18/03/2013 and till today i didn't got any reply from them, then i gone to service center for repair, once the service center repaired it but i faced same problem again i gone to service center for replacement on 21/03/2013 but now they are saying they dont have same colur handset and i have to wait for one month to get it back

wtf

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Complaint marked as Resolved

Verified Support

Sep 23, 2014

Xolo Customer Care's response Dear Mr. Customer Thank you for giving us a chance to assist you. This is in reference to your complaint dated 29.03.2013 regarding XOLO Smartphone A1000. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in

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Comments

TIGERGUY

Which service center did you visit. I am facing network issue with my Xolo X900

Manu Madhavan

from Mumbai, Maharashtra

Can you tell me if we can walk into the service center ?

k.haribabu

from Hyderabad, Telangana

xolo Q700I TOUCH PROBLEM

XOLO Q700I TOUCH PROBLEM .SINCE 19.05.2014 BUT NO RESPONCE HAND SET HANDOVER TO COUSTUR CARE GIVE REPLY

anushakrishna@143

from Visakhapatnam, Andhra Pradesh

Netbanking

Iam v.v.s.krishna a customer of kvb received the internet banking password & pin in a sealed condition. so i request u to activate my account as soon as possible. my acc no : [protected], my mail id : [protected]@gmail.com. nd my mobile no: [protected].