[Resolved] Samsung Galaxy S 7562 — Defective product, delay in replacement | |||
Hi, I purchased Galaxy S 7562 - Duos phone on 27/10/2012. Thee was a major issue with the dual sim functionality. On registering complaint with samsung call center, they acknowledged the mistake and approved the replacement of phone after a long duration of 20 days. Still as of today, i havent got the replacement and i am suffering a lot because of this. Many online blogs/forums have confirmed the same mistake in this model of samsung still there has been no stringent action from samsung's front. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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+91 89 3993 9899 [Customer Care]
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We Thank you for your feedback.
We wish to contact you in regards with the above complaint, however, we are unable to do so in absence of your contact details.
Kindly email us a suitable date, time and phone number for us to call you on ripul.[protected]@partner.samsung.com.
Regards,
Samsung Customer Service Team.