Samsung India Electronics Pvt Ltd — Defective phone

Address:South Delhi, Delhi

Hi,
I purchased 'Samsung Galaxy Grand Duos-I9082, just 4 days back dated 13/7/2013".
I am not able to change the ringtone or message tone as I am getting error popup message -
" Unfortunetly, setting getting stopped" or "Unfortunetly, Messaging getting stopped " and going back to previous screen.

Please find the attached bill as it just four days of purchase. Its really shameful for leading mobile brand like Samsung to deliver this kind of defective product to its customer.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information