[Resolved]  Samsung - S Duos - S7562 — Mobile Store- Fraud Flip Cover not provided

Address:Bangalore, Karnataka

I have purchased one Handset - Samsung Duos - 7562, Dated- 23 Feb, 2013 from Mobile Store , Munekolala Village, Near Marathahalli, Bangalore.

At the time of purchase Sales Guy(David and one more) told me that Mobile Store is giving one Flip Cover free with the Mobile, but it was not available at that point of time and I will get this within 4-5 days. On my request they mentioned it on Bill also that Flip Cover is pending.

But afterwards now I am chasing them from last 3 weeks, but they are not providing me the flip cover. Same I have addressed at Mobile Store Customer Care Number last week and they told me (after having discussing with store) that I will get it within two days. But when I went to store this Friday, they refused to provide me the flip cover.

Kindly help me out.

Details-

Model- Samsung S- Du GT 7562
Invoice No- 18221/8505706

Mobile Store Address:

The Mobile Store Limited, RajaIkon,
Innovative Multiplex,
Munekolala Village, near Marathahalli,
Bangalore.


Thanks,

Ishu Garg
M. +91 [protected]
mail id. garg.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Do not wait for free flip cover from samsung.
I have got it and believe me, its the worst quality i ever seen.
Started wear tear withing 2 months.
totally useless.
I am fighting with mobile store asking for better one worth 999/- (as the price was mentioned on promotional ad).

Thanx
Amit

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