[Resolved]  Samsung S6102 — regarding labor charge in warranty

Address:

Delhi

Hello,
I purchased a Samsung mobile S-6102 in Sept. 2012 with 1 year warranty. Its Second Sim card slot was not functioning regarding this I went to Samsung service center(Samsung India Electronics Pvt Ltd., CC/28, Nehru Enclave Kalkaji, New Delhi - 110099) for My Phone repair. There I was informed that Sim card tray was damaged. For this Fault the customer care executive charged Rs. 360 saying that it is the cost of sim tray. I paid the bill and bought my phone but today i saw that the charge of sim tray was only (Rs 22+tax) and they have charged extra in form of labor charge(300+tax extra) during warranty period.But I think there is no service/labor charge during warranty period only the cost of part is taken from the buyer.

Please do need full ASAP
Raju Yadav
[protected]
[protected]@gmail.com