Address: | Bhopal, Madhya Pradesh |
Dear Sir,
I paid bill on 5.12.2012 against last date of 9th December 2012 Rs 604 through bank e transfer. Airtel followed me many days but details provided over phone but no solution. From 18th December all transaction details provided but no solution. Almost every day I have been responding but no solution provided. My service disconnected midnight 27th Dec 2012. I was in Delhi and visited airtel head office on 28th Dec 2012, the senior officer did not come down but assured over intercom that service would be restored within 15 minutes but nothing happened. As he indicated I sent him mail at [protected]@in.airtel.com. Also to 121 but nothing happened. I also provided the scanned copy of the receipt of the bill but company is asking details again without addressing the maim issue. Even today I have again provided scan copy of the bill. This problem is occurring from the last four months but reconcilliation used to happen in the last week of every month. But this time my service has been disconnected despite I have paid. I request you kindly look into this complaint and help to resolve.
regards
hsgill
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