[Resolved] Mondelez India Foods / Cadbury India — 5 star chocolate Rs-10

Inspirongk

Address:

India

Sir
I bought a 5 star chocolate (Rs-10) on 03/10/2020 when I tear the packet I see that 2 live insect is on chocolate. But chocolate is not expired. Then I recoding video of is chocolate and some photos.
Your consumer
Gautam Kumar
Add- vijay ji Kirana Store, Near
RDH High School Rajgir
Bihar- 803116
Mob- [protected]

Video link

VID[protected]
https://www.whatstools.com/d/efljc_agqojjdnmt
120.19 MB, mp4

+4 photos

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Aug 7, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2020

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)