Mondelez India Foods / Cadbury India — Being existing retailer since 2017, Distributor can't help me to get Display Refrigerator fridge, Selling more than RS= 400000/- C

patraenterprise

Mar 22, 2024

Address:

PATRA ENTERPRISE, VILL- DHUMSAI, LANDMARK- DHUMSAI BUS STOP, PS- Nayagram, Dist-Jhargram, Pin- 721125

Respected sir
I bought Cadbury products since 2017 for my Grocery Store, Amount more than RS= 400000/- (Four Lakh rupees).
But sir, till now my distributor didn't help me to get a Display Refrigerator Fridge.
I've all gst invoices, received from your Distributor.
~~~Distributor Address:
ACHARYA ENTERPRISE
D. KESHIARY
PASCHIM MEDINIPUR
GSTIN: 19BBRPA2154E1ZT
MOBILE NO: [protected]
~~~My Store Address:
Patra Enterprise near Dhumsai Bus Stand,
C/O- Subash Patra (PAN NO: BNYPP3953K, MOB: [protected])
Vill+PO: Dhumsai,
PS- Nayagram, Dist: Jhargram
Pin: 721125

👉 I've attached some invoices below for your reference

+3 photos

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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2024

Mondelez India Foods / Cadbury India Customer Care's response We thank you for writing to us. We have passed on your details to the concerned branch for their consideration. Please note allotment of visi-cooler is based on certain criteria. Best wishes.

Apr 05, 2024

Updated by patraenterprise Respected Sir,
I bought Cadbury chocolate worth Rs= 21, 053/- from Acharya Enterprise of Keshiary on 22/03/2024.
But due to lack of Vci cooler/Fridge to keep chocolate in my shop, most of the Cadbury chocolate is melted, so customers are not willing to spend money to buy this melted Cadbury chocolate.

🛑🛑🛑 If the company doesn't provide a VCI cooler/Fridge for my store, in the scorching heat of this summer season, I won't be stocking Cadbury chocolate again.

I told you my problem long ago, but till now I didn't get any positive feedback.

I've attached my recent invoice of RS 21, 053/-, Dated 22/03/2024.

Regards:
Subash Patra
Mob: [protected]