[Resolved] Mondelez India Foods / Cadbury India — cadbury bournville | |||
This to bring to your notice that i bought a cadbury bournville raisin and nut and to my very surprise i found a piece of walnut shell inside the chocolate while i was having a bite of it.. I even had a cut inside my mouth.. Is cadbury that irresponsible??? Or you have degraded your safety standards.. It won't take me time to drag this case into the social media and get you ripped off of your 'trusted' image.. Or drag your firm to consumer court.. A truly dissapointed bite from a 'trusted' brand. Was this information helpful? | |||
Feb 16, 2019 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jan 14, 2019 Mondelez India Foods / Cadbury India Customer Care's response Dear Sambeet, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
1 Comment | |||
Comments
I have bought this product yeasterday for my nephew and when he opened box we got surprised to see the condition of choclate.It was dry, broken and worst quality we have ever seen.Kindly take proper action regarding this product.Thank You..!
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