Mondelez India Foods / Cadbury India — Cadbury Bournvita

Im a college student with moderately hectic weeks and stressful days, I'm also tracking my calories therefore i minimize my cheat meals to one bourvita biscuit or an oreo a week. this week i bought a bournvita biscuit and was disappointed to see it damp and not at all crunchy which i bought from a local store. Anyway i didn't mind it even though i was frustrated by the quality but later on i discovered webs and spores on top of the layers. i was disgusted by this and felt like throwing up. i was eating rotten old damp biscuits with fungus and god knows what else. the packet was well within the date of expiry which it stated best before 8 months. Such negligence can cause serious health issue and risk to a persons life. did not expect such unprofessionalism from Cadbury's part.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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