[Resolved] Mondelez India Foods / Cadbury India — cadbury celebrations dry fruit box | |
This 264gm box i purchased from a store in delhi. I live in the uk and have just opened to find out that the chocolate inside has deteriorated. It has a funny whitish texture and is very crumbly. The batch code is y70518b packed on 05/17. The box says the expiry its 10 months so well within the use by date. Should i contact the office here in uk or i can be sent a replacement or refund. Was this information helpful? | |
Oct 24, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Neh, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. Please write to us at [protected]@mdlzindia.com providing us with a local address in India so that we could hand over a suitable replacement. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |
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