[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk

surbhi jagnani

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401105

I bought a celebration pack this week and when I opened a medium size dairy milk, I found that the chocolate is rotten with its colour changed to light brown. 100% of the chocolate is converted into chocolate powder. Even the other chocolates of the pack are of the same condition. I am not sure what is the reason for this but I would definitely not consider it as healthy to eat. I request an answer from Mondelez India Foods about their quality check and the reason behind this. Please reach out to me as soon as possibel on the below mentioned no.

Name:Surbhi jagnani
No.:[protected]
Email-id: [protected]@gmail.com

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear Surbhi, Thanks for contacting us. Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. Our Consumer cell will be contacting you soon. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)