[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk fruit and nut chocolate

[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk fruit and nut chocolate

J Jay Bharadwaj from Bahadurgarh, Haryana Nov 1, 2021 Nov 2, 2021 This thread was updated on Nov 2, 2021

On 25th I purchased the 5 choclates, out of which one of them was having a insect sticked to the chocolate. As I opened its wrapper I was shocked and in case I haven't seen that insect and I eat that chocolate and become sick than who will be responsible. On the same day I dropped an email but haven't heard anything till now. A gentleman called me and asked to share the photo after sharing I haven't heard back from you side. +2 photos Was this information helpful? No (0) Yes (0)
Dec 12, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Nov 02, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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