[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy Milk in not proper condition

[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy Milk in not proper condition

S Soubhik Goswami Sep 13, 2022 Sep 16, 2022 This thread was updated on Sep 16, 2022

Respected Cadbury India On 12th of September 2022 I bought a packet of celebration and where I was given a dairy milk. When I opened it up i was upset to see the white layers on it and the condition was not at all good. It is totally unsatisfying that being one of the best companies of the world few products of yours are getting damaged due to packaging or some other kind of issues. We are not so rich to buy Cadbury all the time. Kindly do the needful. I am attaching the photos too below. It would be great if you kindly help me out in this situation. I have high expectations from Cadbury India. +2 photos Was this information helpful? No (0) Yes (0)
Oct 18, 2022 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Sep 16, 2022 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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