[Resolved]  Mondelez India Foods / Cadbury India — cadbury dairy milk oreo drenched in oil

Address:Mumbai City, Maharashtra, 400080

Cadbury dairy milk oreo i bought is drenched completely in oil. There is stiking oil smeel comoing from it and also oil in the ouside oackaging wrapper. There is lots of oil on the inner paper cover and foil too. I havent yet opened the inner packaging.
I have the product with me and request a redressal from the company regarding it

Code no - 170320 c1
Pkd. 03/17
Mrp. Rs 75
+2 photos
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Oct 2, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Aug 26, 2017
Updated by vivek.shah
Cadbury Dairy Milk Oreo i bought is drenched completely in oil. there is stinking oil smeel coming from it and also oil in the outside packaging wrapper. there is lots of oil on the inner paper cover and foil too. i havent yet opened the inner packaging.
i have the product with me and request a redressal from the company regarding it
Verified Support
Aug 28, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Vivek,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

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Consumer is advised to file complaint with District Designated Officer (Food Safety) of your area for regulatory action since the product needs inspection, sampling, testing etc and only regulatory authorities can handle this issue .
This for information that a catbury chocolate purchased from a shop found greasy test and bad smell

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