[Resolved] Mondelez India Foods / Cadbury India — Cadbury gems - low quantity

rajeshsingh2

from Siwan, Bihar

Address:	Jaipur, Rajasthan, 302019
Website:	Cadbury Gems

Dear sir/ma'am,

I bought a cadbury gems (4.45 gm) on yesterday (30th jun-16). generally 5 candies are having in this
Product but i have got only three candies remaining two candies are missing. so my daughter were refused to
Take her favourite chocolate candy. i have kept this item safely in my custody. if you want to check
You can do this.

I really worry disappointed from this incident because "cadbury" have a brand name and such type of
Packaging issues are lost gained trust on cadbury products.

I am requesting you to take a necessary action against this because this product mainly using children’s only.

Regards
Rajesh singh
Cont : [protected]

Plot no. a-35
Sundar vihar, swej farm
Nandpuri, sodala,
Jaipur rajasthan
302019

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Aug 1, 2016

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear rajeshsingh2, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. Our local sales officer will be contacting you soonest to examine the product and redress your grievance. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)