[Resolved]  Mondelez India Foods / Cadbury India — cadbury oreo chocolate

Address:600040

Dear cadbury team

Cadbury is one of the oldest confectionary company in india and we believe the chocolates made here are really tasty. But for our surprise we found that cadbury oreo bar chocolate tastes machine oil taste. Was shocked. Today that is 8th of august 2017 i bought 3 bar chocolate of cadbury oreo as my kids prefer it but after having a machine oil smell now i 100 percent hate to buy also ill ask all. My friends and their friends to avoid buying this particular product. As an educated person people like me can complain. What will happen to the people of low middle class and the low class kids and family. This is my complaint against the cadbury oreo bar chocolate.

Do the needful.

Regards

Mrs. Mohideen
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Sep 11, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Rabiyah,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

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Bought a celebrations pack and opened up the dairy milk (Rs 20 pack). Not expired. Opened it and found it to be full of fungus! Was totally disgusted by the look of it. This is just horribly sad.

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