[Resolved]  Mondelez India Foods / Cadbury India — cadbury's perk faulty product

Address:Mumbai City, Maharashtra, 400008

We purchased perk double with the following details, code no-m81012; mfd date : 10/18 c7, net wt-29 g (28g+1 g extra) from 3348 hq mao af canteen, metro, mumbai on 24/11/2018, bill no - 030139.
The bar of chocolate is half filled - refer photo and video. Just one piece instead of 2 for a rs.10 pack.

Kindly replace this defective product with a better one.

Such a defective product from cadbury is not acceptable
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Dec 29, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Midhat,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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