[Resolved] Mondelez India Foods / Cadbury India — chocolate has fungal growth | |
Few days back a family gifted me a celebration pack and when i opened one of the chocolate from the box the chocolate was in very bad shape with serious growth of pathogens in that chocolate and most of the part of chocolate was already destroyed. This had happened with me twice. I need a serious action on it. Thank you My name is aakriti kapoor i am originally from agra (U. P.) india and i need an action on it so please send me details of whatever action took on. [protected]@gmail.com I have pictures of the chocolate as well. Was this information helpful? | |
Nov 19, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Aakriti, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |
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