[Resolved] Mondelez India Foods / Cadbury India — chocolate/green color fungus | |||
Date of Incident: 27-09-17 Mobile No.: [protected] We bought stationary items from Suman Sationary, Patiala, Punjab and in place of Rs 5/- coin they gave us Cadbury 6.3 g Rs 5/- Dairy Milk chocolate (Code AT0112B 2 6 Pkd. 01/17 21:39). When my daughter was about to eat that chocolate, coincidentally I observed green color like material in it which seems to be fungus. It could have been harmful if consumed. This is really an unexpected incident from a such a big and reputed organisation like Cadbury. Was this information helpful? | |||
Nov 5, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Ritu, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Post your Comment