[Resolved] Mondelez India Foods / Cadbury India — Complaint for inedible Cadbury dairy Milk Chocolate

KirtanaR

from Amravati, Maharashtra

Address:	Nagpur, Maharashtra, 440015
Website:	www.cadbury.co.uk

Inedible Cadbury Dairy Milk Chocolate:
Code: D86410 A3
Pkd. : 04/16
Purchasing Date: 16/08/16
I bought Cadbury Dairy Milk Chocolate worth Rs.10 on 16/08/16 from a shop in my locality by checking for its expiry which is due 04/17 and it turned out to be an inedible one. This may have harmed if it had been purchased and consumed by a toddler or a blind person. Please consider this as heinous and consider my complaint as soon as possible.

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Nov 7, 2016

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Oct 06, 2016

Updated by KirtanaR Inedible Cadbury Dairy Milk Chocolate:
Code: D86410 A3
Pkd. : 04/16
Purchasing Date: 16/08/16
I bought Cadbury Dairy Milk Chocolate worth Rs.10 on 16/08/16 from a shop in my locality by checking for its expiry which is due 04/17 and it turned out to be an inedible one. This may have harmed if it had been purchased and consumed by a toddler or a blind person. Please consider this as heinous and consider my complaint as soon as possible.

Verified Support

Oct 07, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear Kirtana,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)