[Resolved] Mondelez India Foods / Cadbury India — Complaint regarding find some bugs in dairy milk chocolates before the expiry date

irshadahamed

Oct 25, 2021

Address:

no.36 eswari garden 2nd street,k.k.nagar,trichy-21., no.36 eswari garden 2nd street,k.k.nagar,trichy-21.

I am irshadahamed from trichy tamilnadu. Recently i bought 3 diary milk chocolates on (22/10/2021).In that chocolates i saw some bugs and shocked. The manufacturing date is represented as february (2/21).the package mentioned "best before 12 months from the date of manufacturing".please check your products well before it reaches your customer, because you had a good name, don't spoil your name.it is a kind request from your customer. i have attached photo copies of the chocolates.

my contact number is [protected]
email id : [protected]@gmail.com

+4 photos

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

Mondelez India Foods / Cadbury India Customer Care's response We regret to note that you have been dis-satisfied with your recent purchase. Our agent will contact you to get your complete address to enable us to depute our sales officer to call upon you to collect/examine the product. Meanwhile we request you to keep the product in a self seal bag. Assuring you of our best attention at all times.